SmartStarts

SmartStart for Issue Management

ServiceNow Issue Management, deployed at a fixed price with one lifecycle across risk, audit, compliance, and security.

Track every issue the same way, from start to finish.

A fixed-price, fixed-scope deployment of ServiceNow Issue Management. One issue lifecycle across risk, audit, compliance, third-party risk, and security operations, with clear ownership and a defensible remediation trail.

50 to 70% faster resolution

60 to 80% less manual work

Live in 30 to 90 days

The problem

Risk findings, audit issues, and security items each live in their own spreadsheet or tool, with no consistent lifecycle. Ownership is unclear, escalations don’t happen, and the remediation trail gets rebuilt by hand when an auditor asks.

What this SmartStart does

We deploy native ServiceNow Issue Management at a fixed price and scope, with one intake across every domain, owners on SLAs, and remediation with evidence attached. It becomes the shared backbone that Policy and Compliance, Risk, and Audit all feed.

What gets deployed

  • One intake across risk, audit, compliance, third-party risk, and security operations
  • Owner assignment with SLAs and automated escalation
  • Structured remediation plans with evidence attached
  • Leadership dashboards for live exposure tracking
  • One lifecycle from intake through closure

Who it’s for

  • Organizations replacing scattered issue tracking with one governed lifecycle
  • Risk, audit, compliance, and security teams that need a defensible remediation trail
  • Organizations that own ServiceNow Issue Management and want it fully deployed

Why C1Secure

  • Fixed price, defined scope. You know what it costs and what you get before it starts.
  • A defined timeline. Live on a set schedule, faster than a traditional implementation.
  • Built to continue. Converts into an ongoing subscription or managed service once live.

Scope your Issue Management deployment.

One-time fixed-price implementation, scoped to issue volume and complexity. Converts into a subscription or managed service once live.