SmartServices
Managed services and advisory that keep your risk, security, and compliance programs running at full value on ServiceNow.
We keep your program running after go-live.
SmartServices keeps your risk, security, and compliance programs running at full value on ServiceNow, operated by practitioners who have run these programs themselves.
The problem
Capability gets stood up, then the team that knows it moves on. Attestations slip, monitoring goes stale, and control libraries fall behind framework updates while the investment quietly erodes.
What SmartServices does
We operate your program day to day: running the cycles, keeping monitoring current, maintaining configuration, and producing the evidence and reporting the program depends on. For federal customers, that includes programs we run in the ServiceNow Government Community Cloud.
Managed services
- SmartServices Guardian. Managed IRM, security operations, and compliance: continuous monitoring, attestation cycles, POA&M tracking, evidence and audit prep, and vulnerability and incident coordination.
- SmartServices Sentinel. Continuous compliance monitoring that catches control failures and drift before they become findings, with scheduled reporting and pre-audit readiness checks.
- SmartServices ServiceDesk. AI-enabled Tier 1 support for your ServiceNow environment, with defined SLAs and regular performance reporting.
- C1 Federal Trust Center, managed. Prefer not to run your trust center in-house? We operate it for you, so your certification data stays current for agencies.
Get started: advisory and optimization
- SmartAdvisory. A practitioner-led assessment of your risk, security, and compliance program, with a gap analysis, prioritized roadmap, and business case.
- FedRAMP and CMMC Readiness Assessment. Your posture assessed against the right baseline, your boundary defined, and a realistic path and timeline across Rev5, 20x, or CMMC.
- IRM and Security Operations Platform Optimization. For deployments that are underused or underperforming: we fix workflows, dashboards, and the connections between modules.
Who it’s for
- Organizations that want a program operated, not just deployed
- Teams without the internal capacity to run a platform program day to day
- Federal customers that need programs run in the Government Community Cloud
- Organizations unsure where to start, or whose deployment is not delivering
Why C1Secure
- Practitioners. The people running your program have run these programs themselves.
- Your platform. We run it on your instance, with your data.
- One partner throughout. Advise, deploy, build, and run, with the same team.
See what it looks like to have your program run for you.
Managed services are annual engagements, priced as a monthly subscription. Advisory and optimization are fixed-fee.