SmartOps line

Workflow and operations

Configuration-driven applications that replace hard-coded flows and manual operations with adaptable, owner-managed processes. Each can be sold standalone or attached to a larger suite.

Capabilities

• SmartRequest. A dynamic, configuration-driven request engine that replaces dozens of hard-coded flows with one interpretive framework. Business and risk owners define steps, rules, and decision points, and the engine routes the workflow without code, backlog, or catalog sprawl.
• SmartOnboarding. Configuration-driven onboarding automation that standardizes and accelerates new-entity and new-user onboarding processes.
• SmartUAR. User access review, automating the certification of who has access to what, with reviewer workflows and audit-ready evidence.
• SmartSupport. An ITSM support application for managing service and support operations on the platform.

Pricing

• Metering axis: per process or per seat, per year
• SmartRequest: $30,000 to $60,000
• SmartOnboarding: $25,000 to $50,000
• SmartUAR: $25,000 to $45,000
• SmartSupport: $20,000 to $40,000