C1 SmartStart for IT Asset Management (ITAM)

Control cost. Reduce risk. Build a trusted asset lifecycle.

C1 SmartStart for IT Asset Management delivers a governance-first deployment of ServiceNow HAM and SAM—establishing a complete, trusted asset lifecycle across hardware, software, and cloud. Organizations gain real-time visibility, eliminate waste and duplicate spend, and reduce compliance and audit risk through automated workflows, license reconciliation, contract governance, and integration with CMDB, ITSM, Procurement, and SecOps.

Key Benefits

  • Unified, accurate asset inventory across hardware, software, and cloud
  • Automated lifecycle workflows from request → receive → deploy → retire
  • Software license compliance, reclamation, and entitlement reconciliation
  • Reduction in audit exposure and unlicensed/oversubscribed software
  • CMDB alignment for trusted configuration, ownership, and impact visibility
  • Contract and warranty governance with automated renewal alerts
  • Cost optimization through reclamation and duplicate-purchase prevention
  • Audit-ready reports for finance, compliance, and operational leadership

Why This SmartStart Matters

Most organizations lack a trusted asset inventory—leading to overspend, unused licenses, asset loss, and avoidable audit risk.

C1Secure’s ITAM SmartStart fixes that by deploying HAM/SAM with automated normalization, entitlement mapping, contract/warranty governance, and full lifecycle workflows integrated with ITSM, CMDB, SecOps, Procurement, and Discovery.

The result: accurate data, controlled costs, reduced risk, and an asset program that operates as a governance and cost-optimization engine, not a spreadsheet.

Capabilities

End-to-End Hardware & Software Lifecycle
Automated workflows from request → receive → deploy → reclaim → retire.

Discovery Data Normalization
Clean, accurate models, versions, and manufacturers mapped to the CMDB.

Software License Compliance
Entitlement reconciliation and usage-based optimization.

Reclamation & Optimization
Identify unused software and reclaim licenses at scale.

Contract & Warranty Governance
Renewal alerts, lifecycle linkage, and vendor alignment.

CMDB + ITAM Alignment
Trustworthy CI data powering Incident, Change, SecOps, Risk, and Audit.

Audit-Ready Reporting
Compliance dashboards, spend reduction insights, and lifecycle traceability.

Cross-Platform Integration
Procurement, ITSM, SecOps, Discovery, IRM—all connected by ITAM governance.

How It Works

  • Deploy hardware and software lifecycle workflows
  • Normalize discovery data and link assets to the CMDB
  • Configure software entitlements and license reconciliation
  • Implement reclamation and optimization workflows
  • Set up contract/warranty governance and renewal automation
  • Build dashboards for inventory accuracy, spend, and compliance
  • Train asset managers, procurement, and IT teams
  • Transition to ongoing governance with continuous monitoring

Who It’s For

  • CIOs & IT Directors
  • IT Asset Managers & HAM/SAM Leads
  • Procurement & Finance Leaders
  • ITSM and Platform Owners
  • Compliance, Audit, and Governance Teams
  • Organizations seeking cost control and lifecycle accuracy

Use Cases

Eliminate Ghost Assets & Shadow IT
Automated normalization and lifecycle governance create a complete, accurate inventory.
Outcome: Reduced risk, fewer unknown assets, improved compliance.

Reduce Software Spend & Audit Exposure
Reconciliation and reclamation eliminate over-licensing and non-compliance.
Outcome: Lower spend, fewer penalties, stronger audit posture.

Automate Hardware Lifecycle
Request, deploy, return, and retire assets with full chain-of-custody tracking.
Outcome: Less loss, less waste, more accountability.

Improve Contract & Warranty Compliance
Renewal alerts and linkage to asset records prevent surprises and outages.
Outcome: Better vendor management and reduced risk.

Create a Trusted CMDB Foundation
Accurate asset management populates and stabilizes the CMDB.
Outcome: Higher confidence for ITSM, SecOps, Audit, and Risk.

Why C1Secure

C1Secure brings deep ServiceNow platform experience across ITAM, ITSM, CMDB, SecOps, IRM, and asset governance. Our SmartStart packages are built to scale with enterprise growth, ensuring asset data stays accurate, compliant, and financially aligned through automation—not manual effort.
We deliver ITAM that reduces cost, mitigates risk, and strengthens operational maturity from day one.

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Learn how C1 SmartStart for IT Asset Management creates a unified asset lifecycle that reduces spend, strengthens governance, and eliminates operational risk.

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