Unifying Application and Container Vulnerability Management with c1secure SmartStart
The Challenge
This ServiceNow vulnerability response success story highlights how a commercial banking firm unified infrastructure, app, and container risk into a single platform. A commercial banking firm had implemented ServiceNow Vulnerability Response (VR) for infrastructure but lacked visibility into vulnerabilities in application code and containers. As development velocity increased, security teams faced growing risks from blind spots across CI/CD and containerized environments.
To close these gaps, the client partnered with c1secure to launch a 12-week SmartStart covering Application and Container Vulnerability Response (AVR + CVR), with clear goals:
- Extend visibility across the modern application stack
- Integrate tools like Checkmarx, Sysdig, and Sonatype IQ
- Deliver executive dashboards for full estate visibility
- Stay close to out-of-the-box ServiceNow for maintainability and scale
The Solution: a ServiceNow vulnerability response success story
c1secure built a unified platform across containers, apps, and infrastructure.
Tool Integration
- Prebuilt connectors for Sysdig and Checkmarx
- Custom API integration with Sonatype IQ
- Reconciliation between scanner data and CMDB
Configuration Highlights
- SLA-based workflows and CI-matching
- Native exception handling
- Grouping logic and automation based on severity and source
Executive Visibility
- Dashboards aligned to business and technical personas
- Severity normalization across NVD and CWE
- Unified reporting across infrastructure, applications, and containers
Enablement & Transition
- Train-the-trainer sessions
- UAT coordination
- Post-go-live stabilization and handoff
The Impact of This ServiceNow Vulnerability Response Success Story
This success story proves that mature, automated workflows reduce MTTR and increase executive visibility.
- Visibility across application, container, and infrastructure vulnerabilities
- Centralized workflows integrated with CI/CD pipelines
- Normalized severity and automated remediation actions
- Audit-ready dashboards for leadership and compliance teams
- A platform ready for expansion into automation and orchestration
What the Customer Said
“c1secure brought structure, speed, and security expertise. Their alignment with our tools and reporting needs was outstanding.”
“We now get vulnerability visibility in seconds—not days. It’s a game changer for staying ahead of risk.”
Summary
| Attribute | Value |
|---|---|
| Customer | Confidential Global Enterprise |
| Industry | Financial Services |
| SmartStart | Application & Container Vulnerability Response |
| Platform | ServiceNow SecOps (AVR + CVR) |
| Outcome | Unified visibility, automated remediation, real-time dashboards |
