Eliminating Data Fatigue with Executive-Level Risk Portraits

Industry Descriptor: A Premier Global Systems Integrator and Defense Contractor

The Challenge

While this organization possessed a robust GRC foundation, its leadership—responsible for multi-billion dollar federal mission portfolios—struggled with “data fatigue.” Standard system reports were often too granular for high-level decision-making. Navigating the native interface to identify critical risk trends was time-consuming for non-technical stakeholders, hindering the ability to make rapid, risk-informed decisions during critical mission windows involving national health and security assets.

The Solution

The organization deployed a specialized SmartIRM Dashboard across both the professional Workspace and the Employee Portal. This provided a tailored user experience that translated thousands of individual compliance artifacts into a high-level “Risk Portrait.”

The solution focused on:

• Persona-Based Insights: Ensured that Program Managers, Agency Leads, and CISOs only see the data most relevant to their specific mission roles.
• User Experience (UX) Optimization: Simplified complex data visualizations to make them intuitive for non-technical business owners and federal mission leads.
• Real-Time Data Aggregation: Pulled disparate compliance findings from across the enterprise into a single, unified view of organizational health.

The Impact

• Enhanced Platform Adoption: By streamlining the UI and simplifying navigation, the organization saw a marked increase in platform use by mission-level business owners.
• Executive Clarity: Leadership now has access to a real-time, high-level view of organizational risk without being buried in technical minutiae.
• Proactive Drift Management: Real-time visibility into control health allows the team to spot and remediate compliance “drift” long before formal audit cycles begin.