c1secure Companion Support Program
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Expert-Led Managed Services for ServiceNow IRM & SecOps
Post-Go-Live Support Built for Security, Risk, and Compliance Success
Launching your ServiceNow Integrated Risk Management (IRM) or Security Operations (SecOps) solution is only the beginning. Supporting it requires more than just platform knowledge—it takes deep domain expertise in security, risk, compliance, and the third-party tools that drive these workflows.
That’s where the c1secure Companion Support Program comes in.
This flexible, capacity-based managed service gives you continuous access to ServiceNow-certified consultants and risk/security SMEs, so you can maintain, enhance, and evolve your IRM or SecOps program—without the overhead of hiring and training internal experts.
What’s Included in Companion Support?
Ongoing IRM & SecOps Platform Support
Troubleshooting, triage, and error resolution to keep your program running smoothly—delivered by ServiceNow experts who understand both the platform and the process.
Enhancement Scoping & Implementation
Need to evolve your workflows, add automation, or onboard a new team? We handle enhancement design, testing, and deployment using our proven delivery methodology.
Third-Party Integration Support
Connect your ServiceNow environment with key external systems like vulnerability scanners, GRC tools, risk modeling platforms, and identity management systems.
Tailored Roadmap & Optimization Planning
Not sure what’s next? We provide strategic guidance and roadmap presentations aligned to your maturity goals, regulatory requirements, and business needs.
End User Training & Adoption
Drive long-term success with training sessions, documentation, and stakeholder engagement strategies that improve usage, understanding, and value realization.
Subscription & Instance Management
From license utilization to upgrade preparation, we help you manage your ServiceNow subscription and maintain instance health with confidence.
Why Choose c1secure Companion?
Traditional ServiceNow support ends at the platform. The c1secure Companion Program goes further, combining technical delivery with operational expertise across:
- FedRAMP & GovRAMP
- NIST 800-53 / 800-171
- CMMC, SOX, HIPAA, PCI DSS
- Cybersecurity frameworks and IRM models
- ServiceNow Risk, Policy, Audit, VR, SIR, and BCM modules
You’ll work directly with a team that not only knows how to configure a control attestation—but why it matters in a CMMC audit or a FedRAMP ConMon report.
Flexible, Scalable, and Cost-Effective
The Companion Program is capacity-based, meaning you pay only for the level of support you need—scaling up or down as your program evolves. It’s ideal for:
- Organizations without dedicated IRM/SecOps platform staff
- Teams managing complex integrations or evolving requirements
- Program owners looking to drive adoption and maturity without overextending internal teams
Stay Supported. Stay Compliant. Stay Ahead.
With the c1secure Companion Support Program, you’re never alone in managing your ServiceNow IRM or SecOps environment. You get the people, platform, and process expertise you need—on demand.[Schedule a Support Program Discovery Call]
[Download the Companion Support Overview]
[Talk to a Managed Services Specialist]
