Business Continuity Management SmartStart

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Build resilience, prepare with precision, and recover with confidence.

ServiceNow business continuity management turns disruption into resilience—helping you build, test, and automate continuity plans from a single platform. With automation, real-time data, and repeatable testing, you can keep operations running and prove it to regulators.

The c1secure Business Continuity Management (BCM) SmartStart accelerates your rollout of ServiceNow’s BCM module. Consequently, you can design, automate, and improve continuity and disaster-recovery capabilities from one actionable platform.

Whether you need your first continuity plan or want to replace static documents with living workflows, this SmartStart gets you ready to withstand, adapt, and recover.


What’s Included in the ServiceNow Business Continuity Management SmartStart?

  1. Business Impact Analysis (BIA) Configuration
    We map critical processes, set RTO/RPO targets, and align stakeholder roles. As a result, you know exactly what to protect first.
  2. Continuity Plan Development & Automation
    Pre-built templates, task assignments, and role-based responsibilities keep every team on the same page—therefore reducing confusion during a crisis.
  3. Plan Activation & Crisis Management Workflows
    Initiate plans from incidents, risks, or external triggers. Real-time notifications and structured coordination ensure a fast, unified response.
  4. Exercise & Testing Framework
    Run tabletop, simulation, or full-scale tests. Meanwhile, evidence capture and after-action reports turn lessons learned into measurable improvements.
  5. Reporting & Executive Dashboards
    Track plan coverage, test history, and recovery readiness in one view. For example, executives can instantly see which services still need tests.

ServiceNow Implementation Highlights

  • Integrated with CMDB, Risk, and Incident modules — continuity plans stay tied to live systems and services.
  • Documented & testable plans — every version is audit-ready and aligned with ISO 22301, NIST 800-34, and FFIEC guidance.
  • Scenario-based planning enablement — model cyber-attacks, facility outages, or pandemics; link each scenario to recovery workflows.
  • Tailored launch, scalable framework — start small, then expand; therefore, you gain value in weeks, not months.

Why ServiceNow Business Continuity Management with c1secure?

Unlike generic implementers, we blend ServiceNow IRM skill with real-world resilience expertise. Consequently, your ServiceNow business continuity management program works when the lights go out.

You’ll receive:

  • Best-practice BIA models and recovery strategies
  • Continuity templates for multiple functions
  • Configured activation and testing workflows
  • Team training and operational playbooks
  • A roadmap toward integrated BCM and crisis-response maturity

Ready to move from plan-on-paper to plan-in-action?

Launch a continuity program that’s automated, tested, and ready for anything—powered by ServiceNow, delivered by c1secure.

Schedule a Meeting