C1 Vendor Onboarding Optimizer

Streamline Third-Party Risk Evaluations and Accelerate Vendor Approvals Across the ServiceNow Source-to-Pay Lifecycle

Vendor risk is business risk—but evaluating and onboarding third parties is often one of the slowest, most manual, and most inconsistent processes in enterprise procurement.

The C1 Vendor Onboarding Optimizer changes the game by combining c1secure’s expertise in Third Party Risk Management (TPRM) with automation workflows that bridge the gap between sourcing, risk, and compliance—all within the ServiceNow Source-to-Pay lifecycle.

Whether you’re onboarding new vendors, reviewing high-risk suppliers, or revalidating existing partners, this extension empowers procurement, security, legal, and compliance teams to move faster—without sacrificing due diligence.

Key Features

Integrated with Source-to-Pay Workflows

  • Seamlessly ties into ServiceNow’s Procurement, Vendor Management, and TPRM modules.
  • Kicks off onboarding risk assessments as soon as a new vendor enters the sourcing pipeline.

Automated Risk Evaluation Templates

  • Pre-configured questionnaires based on vendor type, data sensitivity, service category, and geographic risk.
  • Supports dynamic assessments for:
    • Privacy and data protection
    • Cybersecurity posture
    • Regulatory alignment (e.g., HIPAA, PCI, GDPR, NIST)

Risk Scoring and Tier Assignment

  • Assigns risk tiers based on vendor responses and contextual factors (e.g., criticality, system access).
  • Drives appropriate workflows (e.g., lightweight vs. in-depth review).

Collaborative Workflow Automation

  • Assigns tasks to legal, security, and procurement stakeholders based on role and risk tier.
  • Provides a unified dashboard to track onboarding progress, bottlenecks, and outstanding tasks.

Evidence Collection & Document Tracking

  • Captures security certifications (e.g., SOC 2, ISO 27001), insurance, compliance policies, and attestations.
  • Attaches documents to vendor profiles and maintains version control within ServiceNow.

Vendor Onboarding Performance Analytics

  • Monitor onboarding cycle time, risk distribution, and department-level SLA compliance.
  • Exportable reports to drive procurement process optimization and regulatory readiness.

Benefits

  • Accelerate Vendor Approvals Without Sacrificing Oversight
     Reduce onboarding time by 30–50% by eliminating email loops and disconnected workflows.
  • Unify Risk, Procurement, and Legal Teams
     Replace siloed processes with automated cross-functional workflows that enforce policy and accountability.
  • Ensure Risk-Based Decision Making
     Apply consistent, tiered assessments to every vendor, aligned with your organization’s risk appetite.
  • Maintain Audit-Ready Vendor Records
     Create a centralized, well-documented system of record that satisfies internal and external auditors.
  • Scale TPRM Across Business Units
     Empower distributed teams to onboard vendors quickly—with the right level of review every time.

Use Cases

  • Enterprises onboarding dozens to hundreds of vendors per year with varying risk profiles.
  • Heavily regulated industries (e.g., healthcare, finance, energy) requiring thorough vendor due diligence.
  • Procurement organizations using ServiceNow Source-to-Pay seeking to extend automation into vendor risk.
  • Security & compliance teams seeking to enforce risk assessments before contracts are signed.
  • Global companies managing supplier onboarding across regions, teams, and regulatory domains.

Customer Proof

“Before the C1 Vendor Onboarding Optimizer, it could take weeks to get the right stakeholders aligned on risk reviews. Now, the entire onboarding workflow—from risk tiering to legal signoff—is orchestrated automatically inside ServiceNow. Our vendor cycle time is down 40%.”
— Director of Procurement Compliance, Global Retail Enterprise

Call to Action

Move Faster Without Skipping Risk Reviews

The C1 Vendor Onboarding Optimizer brings speed, structure, and security to your vendor onboarding process—right inside ServiceNow.

 [Request a Demo] | [Download the Solution Brief] | [Talk to a TPRM Automation Expert]