C1 CMDB Builder & Optimizer

Design, Build, and Govern a High-Fidelity CMDB That Powers Compliance, Security, and Business Resilience

Your ServiceNow CMDB is more than an inventory—it’s the foundation for everything from cyber risk scoring to vulnerability response to audit reporting. But most CMDBs suffer from poor classification, incomplete service mapping, and a lack of governance—making it impossible to deliver reliable automation or insight at scale.

The C1 CMDB Builder & Optimizer is a comprehensive solution that helps organizations build, enrich, and operationalize a ServiceNow CMDB that meets the demanding requirements of IRM, SecOps, ITSM, and ESG programs.

Whether you’re starting from scratch, cleaning up inherited messes, or optimizing for compliance frameworks like FedRAMP, CMMC, or ISO 27001—this solution gets your asset foundation right.

Key Features

Service-Aligned CMDB Design & Governance

  • Customized CI class model aligned to business services, applications, risk domains, and regulatory controls.
  • Pre-built templates for IRM, SecOps, and ESG use cases.

Dynamic CI Discovery & Enrichment

  • Integrates with ServiceNow Discovery, third-party tools (e.g., Tanium, Qualys, AWS, Azure), and manual import sources.
  • Enriches CIs with critical metadata: owner, classification, risk tier, compliance exposure, and business impact.

Business Service Mapping Accelerator

  • Rapidly define and map relationships between infrastructure, apps, data, and business services.
  • Supports automated dependency tracking and impact analysis for change, incident, and risk workflows.

Normalization & Deduplication Engine

  • Cleanses data, removes redundant CIs, and applies naming standards across classes.
  • Includes lifecycle rule enforcement to reduce stale and orphaned records.

CMDB Health & Optimization Dashboards

  • Real-time reporting on coverage, classification accuracy, ownership gaps, and relationship completeness.
  • Alerts for missing dependencies or misaligned control linkages.

Benefits

  • Build a CMDB That’s Fit for IRM and SecOps
     Architect your CMDB around risk, compliance, and security use cases—not just infrastructure.
  • Improve Data Quality and Asset Confidence
     Reduce garbage-in/garbage-out risk by automating classification, enrichment, and governance.
  • Accelerate Control Mapping and Risk Visibility
     Link systems to controls and business services with accurate, dynamic relationships.
  • Reduce ServiceNow Technical Debt
     Standardize your data model and eliminate drift across environments and business units.
  • Enable Continuous Platform Maturity
     A well-built CMDB becomes the launchpad for automation, decision intelligence, and AIOps.

Use Cases

  • Greenfield CMDB deployments needing compliance and risk-oriented modeling from Day One.
  • Organizations preparing for IRM, VR, BCM, or ESG module adoption and needing asset-to-control linkage.
  • Enterprises undergoing IT transformation or cloud migration requiring updated service mapping.
  • Regulated industries where controls and systems must be explicitly tied (FedRAMP, CMMC, PCI).
  • GRC and Security teams struggling to triage risks or incidents due to incomplete CMDB relationships.

Customer Proof

“With C1’s CMDB Builder & Optimizer, we went from a flat list of servers to a fully mapped, risk-aligned service model in under 60 days. Our IRM rollout immediately benefitted—we could finally trace risks to systems, systems to services, and services to business impact.”
— ServiceNow Platform Owner, National Healthcare System

Call to Action

Build the CMDB You Actually Need—Not Just What Discovery Finds

The C1 CMDB Builder & Optimizer gives you the tools, templates, and governance strategy to transform your CMDB into a true foundation for risk, compliance, and security.

 [Request a Discovery Workshop] | [Download the CMDB Optimization Guide] | [Talk to a CMDB Architect]