C1 SmartSystem Decomm
From Complexity to Compliance Clarity, Even at End of Life.
C1 SmartSystem Decomm enables organizations to retire systems in regulated environments through a governed, repeatable, no-code workflow. Powered by C1 SmartRequest, this capability replaces ad hoc checklists and manual coordination with a dynamic, compliance-aligned decommissioning process that adapts to system context and governance requirements.
What It Does
C1 SmartSystem Decomm operationalizes system decommissioning using C1 SmartRequest, C1Secure’s no-code workflow engine built on ServiceNow. Each decommission request dynamically assembles the required tasks, approvals, and evidence steps based on system attributes such as environment, compliance scope, and ownership.
Instead of static forms or hard-coded flows, SmartRequest interprets system metadata to determine what must be completed before a system can be formally retired. This includes governance checks, security actions, documentation updates, and sign-offs across Compliance, Security, IT, and system owners.
The result is faster, more consistent system retirement with clear accountability and defensible compliance outcomes.
Key Benefits
- Faster system decommissioning through dynamic, no-code workflows
- Reduced compliance risk from orphaned or partially retired systems
- Clear ownership, tasking, and approvals across all stakeholders
- Consistent documentation and evidence capture for regulated programs
- Scalable approach across cloud, hybrid, and multi-framework environments
Why This Matters
In regulated environments, decommissioning a system is rarely simple.
Systems often remain referenced in governance artifacts, security boundaries, inventories, and control implementations long after they are no longer in use. This creates unnecessary risk, confusion, and compliance exposure.
C1 SmartSystem Decomm treats system retirement as a governed lifecycle event. By leveraging SmartRequest, organizations ensure every required step is identified, executed, and documented before a system is closed, without slowing teams down or relying on manual oversight.
Core Capabilities
SmartRequest-Powered Decommissioning
No-code request orchestration dynamically generates decommissioning steps based on system context and governance requirements.
Context-Aware Workflow Assembly
Tasks and approvals adapt automatically based on environment, compliance scope, and system attributes.
Compliance and Boundary Alignment
Ensures systems are properly removed or updated across governance artifacts and scope definitions.
Role-Based Ownership and Approvals
Clear accountability across Compliance, Security, IT, and System Owners with tracked handoffs.
Evidence and Documentation Capture
All actions and decisions are recorded to support compliance readiness and internal governance.
IRM-Native Foundation
Built on ServiceNow IRM, enabling seamless alignment with risk, compliance, and governance programs.
How It Works
- A system decommission request is submitted through SmartRequest
- System context is evaluated to determine required actions
- SmartRequest dynamically assembles tasks and approvals
- Stakeholders complete assigned steps with full visibility
- Evidence and confirmations are captured automatically
- The system is formally closed with documented completion
Who It’s For
- Compliance and GRC teams
- Security and cloud governance leaders
- System owners and platform teams
- Program managers in regulated environments
- Organizations operating under FedRAMP or similar frameworks
Use Cases
Accelerated System Retirement
Reduce delays caused by unclear requirements and manual coordination.
Regulated Cloud Decommissioning
Retire cloud systems without leaving compliance artifacts behind.
Governance Scope Cleanup
Ensure systems are fully removed from inventories, boundaries, and oversight.
Portfolio Rationalization
Support modernization, consolidation, and platform transitions.
Compliance Risk Reduction
Prevent lingering control obligations and orphaned system references.
Why C1Secure
C1Secure combines deep experience in regulated environments with ServiceNow-native automation. By pairing governance expertise with SmartRequest’s no-code orchestration, we help organizations operationalize complex compliance workflows without custom development.
C1 SmartSystem Decomm reflects this approach by turning system retirement into a repeatable, scalable governance process.
Schedule a Call
See how C1 SmartSystem Decomm, powered by C1 SmartRequest, helps organizations retire systems faster, reduce compliance risk, and simplify governance at scale.
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