C1 SmartStart for Policy & Compliance Management

Efficient, Structured Deployment of ServiceNow Policy & Compliance

C1 SmartStart for Policy & Compliance Management is a rapid, best-practice implementation of ServiceNow’s Policy & Compliance module. It replaces spreadsheets and manual governance with automated lifecycle workflows, linked controls, regulatory mappings, and real-time dashboards—giving organizations a strong, scalable foundation for modern compliance.


Key Benefits

  • Automated policy governance from drafting → review → approval → publication
  • Tailored control library mapped to services, risks, citations, and frameworks
  • Consolidated compliance posture and real-time dashboards
  • Faster attestations with automated scheduling and notifications
  • Clear traceability from policy → control → evidence
  • Reduced audit preparation time and manual tracking
  • Expansion-ready structure for Risk, Audit, and Continuous Monitoring
  • AI-ready foundation for future SmartCompliance and SmartDACM integrations

Why This SmartStart Matters

Most organizations run policy and compliance programs through PDFs, emails, and outdated spreadsheets. There’s no ownership, no traceability, and no consistent way to connect policies with controls, risks, or evidence.

SmartStart for Policy & Compliance Management solves that.

C1Secure deploys a complete governance ecosystem inside ServiceNow, including lifecycle workflows, a customized control library, regulatory mappings, attestation cycles, and issue/exception workflows. Dashboards deliver real-time visibility into posture, overdue items, and framework coverage.

Organizations gain a modern compliance backbone—audit-ready, scalable, and aligned to frameworks like NIST, ISO 27001, HIPAA, PCI DSS, and SOX.


Capabilities

Policy Lifecycle Governance
Drafting, review, approval, publication, and attestation workflows with full traceability.

Tailored Control Library
Standardized controls mapped to policies, risks, services, citations, and frameworks.

Framework Mapping
Pre-mapped authority documents for NIST, ISO, HIPAA, PCI DSS, SOX, and more.

Issue & Exception Workflows
Standardized routing, approvals, and SLAs for violations and control failures.

Compliance Attestation Automation
Recurring attestation cycles with notifications and governance dashboards.

Real-Time Dashboards
Visibility into compliance posture, overdue tasks, policy coverage, and framework alignment.

AI-Ready Architecture
Built to support future SmartAI capabilities like SmartAuditor, SmartEvidence, and SmartCitationMapper.

Embedded Training & Enablement
Administrator and stakeholder training included for smooth adoption.

Foundation for Future IRM Modules
Risk, Audit, and Continuous Monitoring can be layered on easily after go-live.


How It Works

  1. Implement policy lifecycle workflows
  2. Deploy tailored, mapped control library
  3. Configure frameworks and authority documents
  4. Enable attestation schedules and compliance tasks
  5. Activate issue/exception routing
  6. Launch dashboards and administrator training
  7. Transition into production with a repeatable governance model

Who It’s For

  • Compliance & Governance Teams
  • Security Leadership (CISO, Directors, Governance Leads)
  • Internal Audit & Assurance
  • CIO / CRO / IRM Program Owners
  • Platform Owners and System Administrators

Use Cases

Replace Manual Policy Governance
Automated versioning, ownership, and approval workflows.
Outcome: Clear accountability and full audit traceability.

Create a Centralized Control Library
Unified, mapped controls tied to services, risks, and frameworks.
Outcome: A single source of truth for compliance and audit.

Regulatory Alignment Across Frameworks
Mapped authority documents streamline evidence and crosswalks.
Outcome: Faster compliance cycles and reduced manual effort.

Automated Attestations
Scheduled attestations with dashboards for overdue tasks.
Outcome: Stronger assurance and continuous readiness.

Issue & Exception Governance
Consistent routing and SLAs for compliance gaps or violations.
Outcome: Faster remediation and improved audit defensibility.


Why C1Secure

C1Secure delivers a structured, repeatable SmartStart that transforms Policy & Compliance from manual oversight to automated governance. Organizations get faster time-to-value, audit-ready processes, and a scalable IRM foundation that can grow into SmartDACM, SmartCompliance, or full SmartOps programs.


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See how SmartStart for Policy & Compliance accelerates governance and modernizes compliance operations.

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