C1 SmartStart for Business Continuity Management

Modernize Your Continuity Program With Automated BIA, Scalable Plans, and Real-Time Crisis Readiness

C1 SmartStart for Business Continuity Management rapidly deploys ServiceNow BCM with automated workflows for BIA, planning, crisis activation, and testing. Organizations replace static documents with dynamic, audit-ready resilience workflows aligned to ISO 22301, NIST 800-34, and FFIEC expectations.

Key Benefits

  • Automated BIA with structured scoring and RTO/RPO definitions
  • Prebuilt continuity and recovery plan templates
  • Crisis activation workflows and role-based notifications
  • Tabletop and simulation testing with automated evidence capture
  • Integrated dashboards for readiness, test coverage, and plan maturity
  • CMDB, Risk, and Incident integrations for real-time operational impact
  • Consistent enterprise-wide continuity governance
  • Rapid implementation with scalable, repeatable best practices

Why This SmartStart Matters

Most continuity programs depend on static documents, annual BIAs, and manually coordinated crisis responses—leaving organizations vulnerable during real disruptions. Plans drift, testing evidence gets lost, and leadership has limited visibility into readiness.

SmartStart for Business Continuity Management fixes this immediately.

C1Secure deploys a fully structured BCM framework inside ServiceNow, including BIA workflows, continuity planning templates, crisis activation processes, and testing governance. Plans become dynamic, testable, and connected to your operational reality via CMDB, Incident, and Risk integrations. Leadership gains real-time resilience insights, while teams operate from clear, automated playbooks during emergencies.

Capabilities

Automated Business Impact Analysis (BIA)
Structured scoring for impact, RTO, RPO, dependencies, and required recovery capabilities.

Continuity & Recovery Planning
Prebuilt templates with role assignments, procedures, escalation logic, and integrated CMDB relationships.

Crisis Activation Workflows
Automated plan activation, notifications, task assignments, and status dashboards.

Tabletop & Simulation Testing
Evidence capture, improvement logging, automated after-action reporting, and readiness metrics.

Readiness Dashboards & Reporting
Executive visibility into plan coverage, BIA status, test history, and recovery capability.

CMDB, Incident & Risk Integration
Real operational alignment to dependencies, critical systems, and risk scenarios.

Regulatory Alignment
Aligned with ISO 22301, NIST 800-34, FFIEC, COSO, and organizational resilience policies.

Enterprise-Scale Governance
Role-based responsibilities, workflows, and task routing to ensure accountability at every step.

How It Works

  1. Standardize BIA and continuity templates
  2. Deploy automated BIA workflows organization-wide
  3. Build continuity plans linked to CMDB and risk models
  4. Configure crisis activation logic and communication flows
  5. Enable testing and after-action workflows
  6. Deploy dashboards for executives and resilience teams
  7. Enable training and transition to steady-state operations

Who It’s For

  • Business Continuity & Resilience Teams
  • CIO, CRO, COO
  • Emergency Management
  • Operational Risk Teams
  • ServiceNow Platform Owners
  • Crisis Response Stakeholders

Use Cases

Build a Scalable Continuity Program
Replace disparate documents with automated governance.
Outcome: Consistent enterprise continuity structure.

Conduct BIAs at Scale
Structured scoring and automated workflows.
Outcome: Accurate prioritization of critical services.

Activate Plans During a Crisis
Automated notifications, assignments, and cross-team coordination.
Outcome: Faster, more organized crisis response.

Replace Static Plans With Tested Workflows
Simulations and tabletop exercises with evidence capture.
Outcome: Continuous improvement and audit-ready documentation.

Provide Leadership Real-Time Resilience Insight
Dashboards showing readiness, gaps, and recovery capability.
Outcome: Data-driven resilience oversight.

Why C1Secure

C1Secure brings deep expertise in ServiceNow IRM and resilience programs, enabling rapid, repeatable deployments that eliminate manual continuity processes and deliver measurable improvements in recovery readiness—often within weeks.

Schedule a Call

See how SmartStart for BCM modernizes your continuity program and strengthens resilience across the organization.

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