C1 SmartCore

The Unified Architecture Behind Every SmartApp


SmartCore is the standardized foundation of the entire C1Secure SmartSuite. Built natively on ServiceNow, it unifies data models, forms, workflows, and compliance logic so every SmartApp behaves consistently, integrates cleanly, and scales without technical debt.

Key Benefits

  • Build new SmartApps in weeks, not months
  • Reduce maintenance overhead across the suite
  • Ensure consistent UX and lifecycle behavior
  • Improve interoperability and cross-product reporting
  • Adopt new SmartApps faster with a shared architecture

Why This Product Matters

Most ServiceNow teams waste time rebuilding the same tables, fields, forms, workflows, and lifecycle logic for every new application. As the product footprint grows, so does technical sprawl—making maintenance slow and upgrades risky.

SmartCore solves this by standardizing architecture across every SmartApp in the suite.

What SmartCore Enables

  • Unified data model for consistent structure and reporting
  • Shared workflow engine for seamless automation across apps
  • Compliance-ready lifecycle logic applied out of the box
  • Scalable architecture that grows without increasing complexity

Capabilities

SmartTables Unified Data Model:
Standardized tables, fields, and relationships used across all SmartApps to eliminate duplication and simplify reporting.

Configurable SmartForms:
Consistent UX patterns, validation rules, and layouts ensure every SmartApp feels familiar and intuitive.

Shared Workflow Components:
Reusable modules for tasking, approvals, notifications, evidence handling, and lifecycle transitions.

Embedded Compliance Metadata:
Built-in timestamps, history tracking, state models, and required metadata deliver audit-ready behavior from day one.

Naming & Architectural Standards:
Enforces consistent conventions to prevent drift across apps and environments.

Cross-Product Interoperability:
SmartApps communicate natively through shared logic and aligned data models.

Unified Reporting Structures
Common data architecture allows cross-app dashboards, analytics, and suite-wide insights.

Governance & Audit Controls
Ensures traceability, version tracking, and lifecycle accountability across all SmartApps.

Accelerated SmartApp Development
Developers assemble new SmartApps using prebuilt components, drastically reducing build time.


How It Works

  1. SmartTables define the core data model used consistently across the SmartSuite.
  2. SmartForms apply standardized UX patterns for all SmartApps.
  3. Shared workflow modules handle tasks, routing, approvals, and evidence.
  4. Compliance metadata and lifecycle logic enforce governance automatically.
  5. All SmartApps plug into this architecture, ensuring seamless integration and unified reporting.

Who It’s For

  • CIOs / CTOs
  • ServiceNow Platform Owners & CoE Leads
  • ServiceNow Architects
  • Engineering & App Dev Leadership
  • Compliance & Governance Teams

Use Cases

Accelerated SmartApp Development
Move from concept to MVP in weeks using standardized tables, forms, and workflow modules.

Consistent UX Across the Suite
SmartForms ensure every SmartApp looks and behaves the same—reducing training time and improving adoption.

Reduced Technical Debt
Centralized components allow one update to improve every SmartApp, cutting maintenance effort by 35–50%.

Built-In Compliance Alignment
SmartCore provides audit-ready metadata, versioning, and lifecycle models without custom builds.

Seamless Cross-App Interoperability
Shared tables and workflow logic allow SmartApps to communicate naturally and support unified reporting.


Why C1Secure

SmartCore reflects C1Secure’s architectural philosophy: build once, scale everywhere.
By standardizing the foundation of every SmartApp, customers gain:

  • Faster delivery of new capabilities
  • Higher product quality
  • Lower long-term maintenance
  • Native alignment with ServiceNow platform best practices
  • A suite of applications that grows together, not apart

Schedule a Call

See how SmartCore powers the entire SmartSuite and accelerates every SmartApp deployment.

Schedule a Meeting