C1 SmartAgile
Standardized, AI-Enhanced Agile Delivery for ServiceNow Teams
SmartAgile standardizes and automates the Agile delivery lifecycle inside ServiceNow. It improves sprint planning, enhances story quality, predicts capacity, automates reporting, and gives leadership real-time visibility—reducing rework and improving predictability across all teams.
Key Benefits
- Faster sprint planning with AI-driven prioritization
- Higher-quality stories and clearer acceptance criteria
- Real-time visibility into sprint health and program performance
- Standardized Agile practices across teams
- Automated sprint summaries and reporting
- More predictable and efficient delivery cycles
Why This Product Matters
Agile delivery for ServiceNow often varies wildly across teams—leading to inconsistent story quality, unpredictable sprints, and hours lost on manual reporting.
C1 SmartAgile unifies sprint planning, execution, and reporting into one governed framework. AI improves story clarity, recommends priorities, predicts capacity, and identifies risks early. Teams deliver more consistently, leadership gains transparency, and PMOs eliminate manual overhead.
What SmartAgile Delivers
- AI-enhanced backlog grooming and priority recommendations
- Predictive capacity modeling for accurate sprint planning
- Automated sprint summaries, burndown metrics, blockers, and dashboards
- Standardized workflows for execution and completion
- Enterprise-wide delivery insights
Capabilities
Automated Sprint Setup & Closure
Standardizes sprint creation, configuration, and wrap-up.
AI-Driven Prioritization & Capacity Forecasting
Recommends backlog priorities and predicts team load instantly.
AI-Assisted Story Creation
Generates clearer story descriptions, acceptance criteria, and task breakdowns.
Real-Time Dashboards
Instant visibility into blockers, risks, throughput, and velocity.
Unified Definition of Ready / Done
Ensures high-quality work enters and exits every sprint.
Automated Reporting & Summaries
Eliminates manual report creation for PMs and team leads.
Program-Level Visibility
Leadership views cross-team health, risks, and delivery trends.
How It Works
- AI analyzes backlog items and recommends priorities
- Sprint capacity is forecasted for predictable planning
- Stories are improved with AI-assisted descriptions and criteria
- Teams execute within a unified Agile workflow
- Dashboards update in real time with blockers, velocity, and risks
- Automated summaries capture results at sprint close
Who It’s For
- CIOs & IT Leadership
- ServiceNow COE Leaders
- PMO & Program Managers
- Platform Owners
- Release Managers
- Developers & Team Leads
- Regulated delivery teams seeking consistent governance
Use Cases
Backlog Prioritization & Sprint Planning
AI recommends priorities and predicts load.
Outcome: Faster planning, more predictable sprints.
Standardized Sprint Execution Across Teams
Unified workflows and templates.
Outcome: Consistency across the entire delivery org.
Automated Sprint Reporting
Auto-generated summaries and analytics.
Outcome: Hours saved every sprint.
Improving Story Quality
AI-enhanced stories reduce ambiguity.
Outcome: Less rework and higher throughput.
Program-Level Leadership Visibility
Cross-team dashboards reveal risks, blockers, and performance.
Outcome: Better planning and decision-making.
Why C1Secure
SmartAgile brings governance, structure, and AI to Agile delivery—giving ServiceNow teams the workflows and intelligence needed to deliver faster with fewer surprises. PMOs gain predictability, leadership gains visibility, and teams gain efficiency.
Schedule a Call
See how SmartAgile elevates Agile delivery across your ServiceNow programs.
Schedule a Meeting